Frequently Asked Questions

If your question isn't answered here, please contact us and we'll see what we can do!
Log in, click the big, green, button below.
 

You've got two options:

Option 1, your tutor can sign you up and give you a username and password. No need for you to have an email address.

Option 2, please ask a parent for their email address - email addresses are not shared with any other organisation and we will not email you unless absolutely necessary.

When you've logged in...

  1. Click "My Account" on the main menu
  2. In the "Students" box, click the button "Add New Student"

This is a common problem with Apple devices and there are two possible solutions.

The first is to install Dropbox - once that is installed you can long-press on the file you wish to download and select "Save to Dropbox", this will save the file to the Dropbox folder on your Apple device.

The second is to use an app called "iCab Mobile" - https://itunes.apple.com/us/app/icab-mobile-web-browser/id308111628?mt=8 - this is a feature-rich alternative to the Safari browser and will allow you to save files from our site direct to your iPad, iPod, or iPhone.

You can, of course, also download the files to your desktop or laptop computer and transfer them across using iTunes as usual.